Question: How Would You Describe A Good Service?

How do you describe a good service?

5 Words that Describe the Best Customer ServiceEmpathy/Understanding.

Empathy was mentioned by the greatest percentage of respondents.

Satisfaction.

Satisfaction was the second most popular choice to describe great customer service.

Listen.

Patience.

Caring..

What are 3 important qualities of customer service?

16 key customer service skillsPatience. Patience is crucial for customer service professionals. … Attentiveness. … Ability to communicate clearly. … Knowledge of the product. … Ability to use positive language. … Acting skills. … Time management skills. … Ability to read customers.More items…

What is customer service in one word?

If customer service be defined in one word, that would be SATISFACTION!! Upvote (2)

What makes a great customer experience?

“I believe that a great customer experience is personalized, timely, relevant, effortless/simple, seamless, remarkable, memorable, and consistent. Consistency is an important “umbrella quality” in that all the other qualities need to describe your every experience with a brand. Always. Every time.

What are 3 words to describe yourself?

These are great adjectives to describe yourself:Able. I am able to handle multiple tasks on a daily basis.Creative. I use a creative approach to problem solve.Dependable. I am a dependable person who is great at time management.Energetic. … Experience. … Flexible. … Hardworking. … Honest.More items…•

How do you say high quality?

RELATED WORDS AND SYNONYMS FOR HIGH QUALITYarete.class.distinction.eminence.excellency.fineness.goodness.greatness.More items…

What are the most important elements of customer service?

Five Essential Customer Service ElementsRespect. Respect the fact that customers actually pay our salaries and make our profits for us. … Understanding. Understand, identify, and anticipate needs. … Listening. Keep your ears—and eyes—open. … Responding. Now you have to respond positively. … Serving. Essentially this means fulfilling your promises.

What can I say instead of customer service?

A quick summary of bad vs. good customer service phrasesCustomer service phrases to avoidWhat to say instead“You’re the first one to complain about this.”“Thank you for letting us know.”“I’m sorry.”“I’m sorry but this is what I can do instead.”“It’s working fine for me.”“Could you share some more details?”4 more rows

What is an excellent customer service experience?

1. Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly- helpful and positive way.

How do you handle difficult customers?

10 strategies for dealing with difficult customersFirst and foremost, listen. … Build rapport through empathy. … Lower your voice. … Respond as if all your customers are watching. … Know when to give in. … Stay calm. … Don’t take it personally. … Remember that you’re interacting with a human.More items…•

What is the most difficult customer service situation?

1.An Upset Customer Almost every company –no matter how excellent their products and services, will have to deal with an upset customer at some point. Even Disney, host to over 135 million customers at its parks each year, has dealt with its share of angry customers.

What is a better word than perfect?

Free from any flaw or defect. flawless. excellent. exquisite. immaculate.

How do you describe good quality?

Quality of the value of a product, service, experience or work product relative to its purpose….170 Words To Describe Quality.AccessibleAccurateHandyHarmoniousHealthyHelpfulHigh PerformanceHigh StandardHigh-gradeHonest80 more rows•Nov 22, 2019

What do you say to customer service?

7 Powerful Customer Service Phrases You Need to Use“I don’t know, but let me find out.” … “Thank you for bringing this to our attention.” … “I certainly can check that for you.” … “I apologize for the inconvenience.” … “I will update you by [time].” … “Happy to help.” … “As much as I would love to help…”

How do you say happy help?

happy to help / synonymseager to please. phr.glad to help. phr.glad to be of help. phr.please feel free to contact us. phr.love to help. phr.pleased to help. phr.pleased to assist. phr.my pleasure. phr.More items…

How would you describe your customer service experience?

Examples of the Best Answers Customer service involves being a kind, courteous, and professional face for the company. It also involves listening carefully to customer wants and concerns. … Finally, customer service is about clearly explaining solutions to clients.

What good customer service skills look like?

Here are the top customer service skills your representatives need, according to data.Persuasive Speaking Skills. Think of the most persuasive speaker in your organization. … Empathy. … Adaptability. … Ability to Use Positive Language. … Clear Communication Skills. … Self-Control. … Taking Responsibility. … Patience.More items…

How do I say excellent customer service?

The phrase excellent customer service typically refers to customer service or customer care of a high or excellent standard. Here’s a list of synonyms for excellent. Generous and tireless with one’s contributions of time, money, etc….What is another word for excellent customer service?exceptionalbrilliantkinglysatisfactoryentrancingexpert223 more rows

What are some positive phrases?

You can become a more positive person by starting to practice these phrases that super successful people always say.I admire you. Super positive people are appreciative. … You can do it. Super positive people are supportive. … I value you. … You can count on me. … I believe in you. … You are kind. … I trust you. … You are smart.More items…•

What are five characteristics of quality customer service?

The 5 Crucial Characteristics for People in Customer ServiceKnowledge of the Product.Empathy.Customer Focus.Patience & Flexibility.Language skills.

How do you handle angry customers?

How to Deal with Angry CustomersRemain calm.Practice active listening.Repeat back what your customers say.Thank them for bringing the issue to your attention.Explain the steps you’ll take to solve the problem.Set a time to follow-up with them, if needed.Be sincere.Highlight the case’s priority.